POLICY & TERMS

Privacy Policy

At Bexar Testing Solutions, we are committed to safeguarding your privacy and ensuring the confidentiality of your data. Our services, including Drug Testing, DNA/Paternity Testing, Alcohol Testing, COVID Testing, Background Checks, Finger Printing, Notary services, and Hair Testing, adhere to stringent privacy protocols.

We collect and handle your personal information with utmost care, using it solely for the purpose of conducting the specified tests or verification. Your data is securely stored and accessed only by authorized personnel involved in the testing process.

We strictly comply with all applicable data protection laws and industry standards to prevent unauthorized access, disclosure, or misuse of your information.

Bexar Testing Solutions maintains confidentiality throughout our testing procedures, ensuring that your sensitive data remains protected at all times.

 

Terms of Service

Our lab test collection company operates under the following terms:

1. Testing Procedures: All tests conducted adhere to industry standards and are performed with accuracy and precision.

2. Confidentiality: We prioritize the confidentiality of your information and test results, maintaining strict protocols to safeguard your privacy.

3. Payment and Fees: Payment is required for services rendered. Any applicable fees or charges will be transparently communicated before testing.

4. Results Interpretation: Test results are provided for informational purposes and should be interpreted by a qualified healthcare professional. We do not offer medical advice.

5. Compliance: Our operations comply with relevant laws, regulations, and ethical standards in the lab testing industry.

By engaging with our lab testing services, you agree to abide by these terms. For further details or inquiries, please contact our customer service team by sending the Contact Form.

 

Shipping Policy

Shipping Methods: We offer standard shipping options within the United States. Expedited shipping may be available for certain tests at an additional cost.

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation, unless otherwise stated for specific tests or services.

Delivery Time: Standard shipping delivery times vary based on location and carrier. Estimated delivery times will be provided during checkout.

Shipping Charges: Shipping charges are calculated based on the selected shipping method and destination. Free shipping may be available for qualifying orders or promotions.

International Shipping: At present, we do not offer international shipping for our lab testing services.

Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Shipping Address: Please ensure the accuracy of the shipping address provided during checkout. We are not liable for delays or delivery issues arising from incorrect address details.

Delivery Confirmation: A signature may be required upon delivery for certain test kits or services to ensure secure receipt.

For any inquiries regarding shipping or to request special shipping arrangements, please contact our customer service team by sending our Contact Form.

 

Bexar Testing Solutions return and refund policy

1. Return Policy

We want you to be completely satisfied with your lab testing experience. If for any reason you're not, we're here to help.

2. Returns Accepted for 30 Days

You have 30 days from the date of purchase to return your lab testing kit or service for a full refund or exchange.

3. Free Return Shipping

We offer free return shipping for all returns within the 30-day window.

4. No Restocking Fee

There are no restocking fees on any returns of lab testing kits or services.

5. No Final Sale Items

All our lab testing kits and services are eligible for return or exchange within the 30-day period, ensuring no final sale items.

6. Standard Lab Test Industry Return Policy

Our return policy aligns with industry standards for lab testing services to ensure a seamless and satisfactory experience for our customers.

Should you have any questions or need assistance with a return, please contact our customer service team by sending the Contact Form. Your satisfaction is our priority.

 

 

Thank you for choosing Bexar Testing Solutions for your lab testing needs.

 

• Bexar Testing Solutions, Lab Tests in San Antonio, Texas
• PH: (210) 3074772
• 3700 Fredericksburg Rd Suite 143, San Antonio, TX 78201
• Monday - Friday: 9 am - 6 pm
• Saturday: 12 am - 11 pm
• Sunday: 12 am - 12 am
CLICK HERE TO SEND OUR CONTACT FORM